Undercover Heiress: Playing Nice Is Over!

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Undercover Heiress: Playing Nice Is Over!

NovelMaster 已完結
浪漫-Romance现实主义-Realistic校园-School重生-Reborn

I’ve been working with this hotel for three years. Every month, I bring them at least twenty room-nights of business. When it came to our annual company retreat, I booked the rooms half a month in...

章節(4)

第1章

I’ve been working with this hotel for three years. Every month, I bring them at least twenty room-nights of business. When it came to our annual company retreat, I booked the rooms half a month in advance. The owner, Dexter Harris, patted his chest and promised, "Valerie, you're an old friend. I'll give you the insider rate. It’s way cheaper than booking online." I thanked him and checked in my entire team. But as I was sorting out the paperwork at the front desk, a random walk-in guest next to me was paying his bill. "Sir, you qualify for our daily coupon today. That brings your total to fifty dollars cheaper than our loyalty member rate." I froze. Three years. I brought this hotel hundreds of thousands of dollars in revenue every single year. And yet, a random walk-in gets a room for fifty bucks cheaper than me? I looked up at Dexter. "Since we have a long-term contract, can my team get that fifty-dollar discount too?" His face instantly darkened. "They're a new customer. How can you compare yourself to them?" "Don't like it? Take your people and get the hell out right now. I have plenty of guests waiting for these rooms!" The entire lobby fell dead silent. Everyone was staring at me. I didn't say a word. I unlocked my phone, opened our WhatsApp work group, and sent a single text: *“Everyone, pack your bags. We are moving to the Grand Platinum Hotel across the street. Executive suites. I will sign off on the bill.”* #### 0

第2章

"Valerie, have you lost your mind?" Justin Miller, our Vice President, stormed over, his face a mask of pure annoyance. "Fifty people! It’s the middle of the night, and you want everyone to pack up and switch hotels? Do you have any idea how much a night at the Grand Platinum costs?" I looked him dead in the eye. "I’m signing the bill. It won't touch your budget." "You're signing for it? You’re just an admin director, Valerie. Do you actually think you own this company?" Justin sneered. Right then, Dexter Harris waddled over, his beer belly leading the way. "Come on, Valerie, no need for the attitude," Dexter said with a greasy, fake smile. "Maybe my words were a bit blunt, but the logic is sound. In business, milking loyal clients... I mean, maximizing profit is just how things work. Why make a big deal out of it?" I ignored him and looked down at my phone. The WhatsApp group chat was blowing up. One employee asked, "Valerie, are we really leaving? I already unpacked my clothes." I replied: *“Yes. Pack now. Meet in the lobby in ten minutes.”* Justin grabbed my wrist, hard. "Valerie, I order you to delete that message right now." His voice dropped to a threatening whisper. "Everyone just survived a four-hour bus ride. They are exhausted. And you're dragging them through this just because of a fifty-dollar difference? Have you even considered the team's feelings?" "A fifty-dollar difference is still money," I said, cold as ice, as I yanked my wrist back. "Over three years, I’ve brought him millions in business, and he treats me like a sucker. Is that how he does business?" Dexter burst into a loud laugh. "Rules? Valerie, on this block, I, Dexter Harris, am the rule." He leaned in closer. The heavy, disgusting stench of stale cigarettes hit my face. "You think the Grand Platinum is a place you can just stroll into? It’s a five-star hotel. It’s peak tourist season right now. Forget fifty rooms—they wouldn't even have five available. Executive suites? You're dreaming." I took a half-step back to clear myself from his disgusting breath. "That's none of your business, Mr. Harris." Justin pointed his finger right at my nose, almost touching my face. "Valerie, if you dare walk out of that door with these people today, you will be solely responsible for tomorrow’s retreat events! If anything goes wrong, I will personally file a report to the CEO and get you fired the second we get back!" I looked at Justin’s angry, panicked face. I wasn’t blind. I knew exactly what was going on between him and Dexter. Over the past three years, every time I booked this hotel, Justin would get a fat kickback from Dexter under some fake expense report. Today, I wasn’t just cutting off Dexter’s cash flow. I was cutting off Justin's. "Do whatever you want," I said, brushing past him toward the elevator. Behind me, Dexter’s mocking voice echoed through the lobby. "Hey, Justin, look at this drama. Kids these days just can’t handle a little reality check. Just wait. When she comes crawling back in a few minutes, the room rates won't be this cheap anymore." Justin immediately offered a fawning smile. "Don't worry, Dexter. She's not going anywhere. I’ll make sure everyone stays put." I stepped into the elevator and pressed the button for the first floor. As the doors closed, I saw Justin typing frantically in the group chat. His voice message popped up: *“Nobody check out! Anyone who follows Valerie’s little stunt can kiss their monthly performance bonus goodbye!”* The elevator descended. I watched the numbers tick down. My heart was completely calm. Ding. The doors opened to the lobby. I stepped out and found about a dozen employees already waiting there. They were mostly the younger staff, people I had personally mentored or who had just joined the company. They stood there with their suitcases, looking incredibly anxious. Seeing me, a young girl named Chloe stepped forward. "Valerie... Justin is screaming in the group chat. Are we really doing this?" I nodded. "We are." But before we could take another step, the glass doors of the lobby were slammed shut from the outside. Two burly security guards in uniform blocked the exit, locking the doors. Dexter stepped out from another elevator, holding a walkie-talkie in his hand. "Leaving? To where?" The fake smile was gone. His face was now twisted into an ugly, threatening grimace. "Your room cards have been activated. You’ve already entered the rooms. Now you want to check out? Sure." He walked over to the front desk and tapped his fat fingers on the marble counter. "Lucy, calculate the cancellation fees, wear-and-tear damages, and the loss of tonight's empty rooms for Ms. Vance." The young receptionist, Lucy, was trembling. Her fingers shook as she tapped on the keyboard. I stared at Dexter. "We haven't even unpacked. What wear-and-tear?" "Your people walked on my carpets, used my elevators, and breathed my air-conditioning. That’s wear-and-tear," Dexter sneered. "Valerie, you're not walking out of my door today without bleeding some cash." At the counter, Lucy stammered out a number. #### 0

第3章

"Mr. Harris... the total is... twenty-eight thousand, five hundred dollars." Lucy’s voice was as quiet as a mosquito. She didn’t even dare to look at me. The lobby fell into a suffocating silence. The dozen employees standing behind me with their luggage exchanged nervous glances. Someone gasped. Twenty-eight thousand, five hundred dollars. They hadn’t even slept in the beds. They had merely taken the key cards up to look at the rooms, and now they were being charged nearly thirty thousand dollars. Dexter rubbed his chin, looking thoroughly pleased with himself. "Hear that, Valerie? Cash, card, or PayPal?" I looked at his greasy, greedy face. "Dexter, this is extortion." "Extortion?" He threw his hands up in mock offense. "I am a legitimate businessman. The contract states clearly: any last-minute cancellation that causes major financial damage to the hotel requires full compensation for the rooms and connected losses. Since I can't sell those fifty rooms tonight, shouldn't you pay for my loss?" "It’s eight in the evening. During peak tourist season. And you're telling me you can't sell them?" "If I say they won't sell, they won't sell." He looked completely shameless. Ding. The elevator doors opened again, and Justin walked out with the rest of the team. Seeing the blockade in the lobby, a smirk of pure satisfaction spread across his face. "Valerie, I told you not to make a scene. Look at this mess now." He marched over to the dozen employees standing by my side and barked, "What are you all doing? Take your bags back upstairs! Haven't you embarrassed yourselves enough?" Frightened by his shouting, a few young employees gripped their suitcases tighter, looking at me with pleading eyes. I stepped in front of them, blocking Justin’s path. "Justin, this is between me and the hotel. Keep out of it." "I am the lead coordinator of this retreat! You caused this mess, and you expect me to keep out of it?" Justin spat. "Twenty-eight thousand dollars in cancellation fees! Are you paying that out of your own pocket? Because the company sure as hell isn't going to reimburse your stupidity!" "I don't need the company to pay," I said, turning my eyes back to Dexter. "But I’m not giving you a single dime of this money." Dexter’s expression turned utterly vicious. He gave a sharp nod to the two security guards at the door. Immediately, they locked the deadbolts and pulled down the metal security grates halfway. "Valerie, I tried to play nice, but you just had to push it," Dexter spat on the floor. "Go ask around this block. Anyone who tries to stiff me ends up leaving in an ambulance." He stepped right up to me, lowering his voice. "Pay the damn money, take your people upstairs, and go to sleep. Otherwise, nobody is leaving this lobby tonight." I pulled out my phone. "Then I’m calling the police." Dexter slammed his hand over my screen, gripping my wrist so tightly that a sharp pain shot up my arm. "Go ahead! Call them. Even if they show up, it’s just a civil dispute. They’ll tell us to settle it ourselves. But let me remind you..." He smiled like a snake. "Don't you have a major product launch rehearsal tomorrow morning?" My heart sank. This retreat wasn't just for fun. Tomorrow afternoon, we had a massive launch event for our local distributors. All the core samples, displays, and promotional materials had been locked in the hotel's second-floor conference room right after we arrived. Justin, who had been gloating a second ago, also paled when he heard this. "Dexter, look, the rooms are one thing, but our launch materials are another. Let's keep those separate." "Not a chance, Justin." Dexter shrugged off my hand. "Your company broke the rules. I’m holding your inventory as collateral." Justin panicked. He turned and screamed at me. "Valerie! Look at what you’ve done! If tomorrow’s launch is ruined, you will be ruined! You can't possibly take responsibility for this!" He rushed over, his voice dropping to a desperate, threatening whisper. "Just apologize to Dexter. Pay the money. Let’s just get this over with!" "Apologize?" I looked at Justin. "Yes, apologize!" Justin gritted his teeth. "Is your stupid pride more important than the entire company's interests?" I looked around. Fifty employees were standing in the lobby. Some were exhausted, some were angry, some were terrified. They were all waiting for me to bow my head. Because in the corporate world, kneeling is always the easiest way out. Dexter pulled out a cigarette, lit it, and took a slow drag. He blew the smoke right into my face. "Decided yet, Valerie? I’m a busy man, and my patience is running thin." He pointed to the PayPal QR code on the counter. "Scan it. Then you get your materials, and you can get the hell out." I stared at the QR code, then looked out at the dark street. Across the road, the neon signs of the Grand Platinum Hotel flickered elegantly in the night. One street away, yet it looked like an entirely different world. "Dexter Harris," I said, my voice incredibly calm. "Are you absolutely sure you want to hold my materials hostage?" "Yeah, I am. What are you gonna do about it?" "Fine." I nodded, lifted my phone, and scanned the code. "Twenty-eight thousand, five hundred. I'm paying." Justin let out a massive sigh of relief. Dexter smirked triumphantly. "See? If you had just behaved from the start, we could have avoided all this." I entered the amount and authorized the transfer with my FaceID. *Ding.* The front desk speaker chimed: *"Payment received: Twenty-eight thousand, five hundred dollars."* Dexter waved his hand dismissively. "Unlock the doors. Let them go." The security guards pulled the grates back up. I stared at Dexter. "The money is paid. Where are my materials?" "Lucy, take them to the second floor to get their junk," Dexter said, turning around without even giving me another glance. Justin shouted to the staff, "What are you waiting for! Grab the gear and get back to your rooms!" "Stop." I called out, freezing everyone in their tracks. "Grab the materials. Then, walk out that door, and cross the street." Justin whipped his head around. "Valerie, are you insane? You just paid the money, and you're still leaving?" "That money was the ransom for my company's assets," I said, looking at him calmly. "As for this trash hotel, I won't stay here for another second." I grabbed my suitcase and walked toward the exit. "Anyone who wants to come with me, follow me." A deadly silence fell over the lobby. After a few agonizing seconds, Chloe bit her lip, grabbed her suitcase, and ran to my side. Then came a second person, then a third. In the end, all fifty employees stood behind me. Not a single one stayed behind. Justin stood alone in the center of the lobby, shaking with rage. "Valerie, you are so dead!" #### 0

第4章

The night wind carried the salty, cool breeze of the coastal city. Our group of fifty marched across the street, the wheels of our suitcases rolling over the asphalt like a rolling wave of thunder. I walked at the very front. Directly ahead was the Grand Platinum Hotel. Its magnificent gold-rimmed glass doors, the water fountain dancing under elegant lights, and four doormen in pristine uniforms standing at attention. Compared to the dingy, smoke-filled motel we had just left, this was heaven. Justin came running up behind me, panting, and grabbed my arm. "Valerie! What the hell are you doing?" He tried to keep his voice down, but his anger was bubbling over. "You just wasted nearly thirty thousand dollars of your own money just to throw a tantrum? Who do you think you are? A billionaire’s daughter playing at being a commoner?" I shook his hand off. "Don't touch me." "Do you honestly think the Grand Platinum is going to let you in?" Justin pointed at the revolving doors and sneered. "I just checked their app. Their standard rooms are completely booked tonight! They only have executive suites and presidential suites left. A single suite is over a thousand dollars a night! You have fifty people. How are you going to pay for that? Are they going to sleep on the lobby floor?" Hearing Justin's words, some of the employees in the back began to slow down. "Valerie... is what Justin saying true?" "If there are no rooms, where are we going to sleep tonight?" Anxiety began to spread through the crowd like wildfire. I stopped, turned around, and looked at them. "I told you. Executive suites. I will sign for it. Just follow me." Right then, my phone began to vibrate violently. The caller ID read: *Marcus Sterling (CEO)*. Justin crossed his arms, wearing a smug grin. "Go on, answer it. I just reported your little stunt to Marcus. Want to guess what he's going to say?" I pressed answer and put it on speaker. Marcus's furious roar instantly shattered the quiet night air. "Valerie! Have you lost your damn mind?!" The employees gasped, lowering their heads in fear. "You are leading a company retreat, and on the very first night, you pull this crap? You got our materials held hostage and wasted thirty thousand dollars? Do you think the company's money grows on trees?!" I kept my voice perfectly flat. "Marcus, this hotel has been overcharging us for years. Tonight, the owner publicly humiliated our team. I will not let our employees be treated like trash." "Humiliated? Who doesn't face a little humiliation at work?!" Marcus screamed, refusing to listen. "Justin tells me you're taking them to the Grand Platinum? Are you insane? Do you know the company’s travel policy? Who gave you the authority to upgrade the accommodations?!" "I will personally cover the difference." "Can you even afford it?!" Marcus slammed his desk over the phone. "Valerie, I am officially relieving you of your duties as leader of this retreat! From this moment on, Justin is in full charge! You will apologize to Dexter Harris right now, and take everyone back to his hotel!" "And if I say no?" I asked. The line went quiet for two seconds. "No? Then don't bother showing up for work tomorrow. You're fired!" *Click.* The call disconnected. The atmosphere turned to ice. Justin let out a loud, mocking laugh. "Hear that, Valerie? Oh, wait, you're not the director anymore." He turned to the fifty employees and clapped his hands. "Alright, everyone heard the boss! I’m in charge now. Turn around, grab your bags, and follow me back to the hotel!" The crowd stirred. But no one moved. On one side was their fired manager who had treated them like human beings. On the other side was the newly appointed boss holding the ultimate authority. In the adult world, the choice is never hard to make. "Valerie..." Chloe looked at me, her eyes red, her voice cracking. "I'm so sorry... but I have a mortgage to pay..." Keeping her head low, she slowly dragged her suitcase over to Justin's side. That was the trigger. A second person followed. Then a third. Soon, over forty people had crossed over to stand behind Justin. Only about eight people remained by my side. They were my core team, the ones I had personally hired and trained. Justin looked at me, his eyes filled with the arrogance of a victor. "Valerie, don't be so stubborn. The world isn't black and white. If you apologize to me right now, maybe I can say a few good words to Marcus for you." Just then, a loud, obnoxious honking noise echoed from across the street. Dexter was standing outside his motel with a megaphone, screaming across the road. "Hey, Valerie! I thought you were a big shot! I thought you were staying at the Grand Platinum!" "Can you even get through the front door?!" "If you manage to check your team into the Grand Platinum tonight, I’ll change my last name to yours!" His voice boomed down the street. Passersby stopped to watch the drama unfold. Justin shook his head and sighed. "Let's go. Stop embarrassing yourselves." He turned to lead the crowd back. I stood my ground, looking at Dexter across the street, then at Justin. "Justin," I called out. "Do you really think Marcus has the power to fire me?" Justin froze, then burst into laughter as if he had heard the funniest joke in the world. "Valerie, have you gone delusional from the shock? Marcus is the President of the North American Division. You think he needs a special permit to fire an admin director?" I didn't waste another breath on him. I turned around, facing the golden, glowing entrance of the Grand Platinum. I took a deep breath. And then, I walked forward. Justin shouted after me, "Still trying to show off? The security guards are going to kick you out in a second!" I didn't look back. Ten yards from the entrance. The four doormen saw me. They didn't rush over to kick me out like Justin said they would. Instead, they immediately stood at attention, straightening their white gloves. Five yards from the entrance. The revolving doors of the hotel suddenly stopped. The two glass side doors were pushed wide open simultaneously. A middle-aged man in a bespoke designer suit, his hair slicked back perfectly, came rushing out. Behind him was a platoon of over a dozen duty managers and supervisors. Justin's laughter died in his throat. Across the street, Dexter lowered his megaphone. The middle-aged man ran up to me. He stopped. And bowed deeply, a perfect ninety degrees. "Ms. Vance, we are deeply sorry for the delay."